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Privacy Statement

Privacy Statement

Privacy Policy

This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. When we use the term “Personal Information” in this policy, it means any information related to an identifiable individual, but does not include the name, title, business address, or telephone number of an employee of an organization.

We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information. We will always ask for your consent before using your Personal Information for a purpose other than those described in this Privacy Policy.

1. Information from our customers

What information do we collect and why?

  • We collect our customers name, email, shipping and billing address, payment details, phone number.
    • We need this information to provide you the customer including supporting and processing orders, authentication, and processing payments. We also use this information to improve our Services.

When do we collect this information?

  • Information is collected when a customer uses or accesses our Services, such as when a customer visits our site, places an order or signs up for a newsletter, or signs up for an account.

2. Information from Partners

Partners are individuals or businesses that have agreed to the terms of the Closertowholesale Partner Program to work with Closertowholesale to promote the Services by (a) referring clients to Closertowholesale; (b) developing Closertowholesale store themes for merchant use; or (c) developing apps using the Closertowholesale Application Interface (API) for merchant use.

3. Information from Closertowholesale website visitors and support users

What information do we collect and why?

  • From Closertowholesale website visitors, we collect information about the device and browser you use, your network connection and your IP address. We may also receive Personal Information when you purchase coupons, gift certificates or make other requests to Closertowholesale via any of our websites.
  • From telephone support users, we collect your phone number and call audio.
  • From chat support users, we collect your name, email address, information about the device and browser you use, your network connection, your IP address and chat transcript.
  • From forum users, we collect your name, email address and website URL.

We use this information to service your account, enhance our Services, and answer any questions you may have.

When do we collect this information?

  • We collect this information when you visit Closertowholesale-hosted webpages or engage with us either by email, web form, instant message, phone, or post content on our websites (including forums & blogs). We also collect any additional information that you might provide to us.

4. Information from cookies and similar tracking technology

What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website.

Why does Closertowholesale use cookies and similar tracking technology?

  • We use cookies to recognize your device and provide you with a personalized experience.
  • We also use cookies to serve customized ads from Google and other third-party vendors.
  • Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you customized ads.
  • Opting out: You may be able to opt out of customized ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. If you use our website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads.
  • We may also use web beacons, tracking technology and other automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

Learn more

The purpose of a cookie is to identify you electronically, store your preferences for viewing our webpages, allow “remarketing” relevant to your interests based on your visits to our site, and show you relevant ads on our website and across the Internet.

Cookies are stored on your device to assist us in providing and improving our Services. For example, we use cookies to keep you logged into your account and we use data collection devices such as Google Analytics to help analyze our web page flow, measure promotional effectiveness and to provide you with information relevant to your interests.

Through first-party and third-party cookies, third parties may collect information about you while you are visiting Closertowholesale-hosted webpages and other websites. They may use this data to show you advertisements on Closertowholesale-hosted webpages and across the Internet based on your prior visits to these sites. We do not collect this information or control the content of the advertisements that you will see.

5. What do we do with your Personal Information when you terminate your relationship with us?

  • We will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with the law.
  • We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.

6. What we don’t do with your Personal Information

  • We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies for the marketing of their own products or services.
  • We do not use the Personal Information we collect from you or your customers to contact or market to your customers or directly compete with you. However, Closertowholesale may contact or market to your customers if we obtain their information from another source, such as from the customers themselves.

7. How do we keep your Personal Information secure?

  • We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis.
  • We perform annual audits to ensure our handling of your credit card information aligns with industry guidelines. We are certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by a third-party qualified security assessor.
  • No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.

8. Control and access to your Personal Information

You retain all rights to your Personal Information and can access it anytime. In addition, Closertowholesale takes reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. You can update many types of Personal Information, such as payment or contact information, directly within your account settings. If you are unable to change your Personal Information within your account settings, please contact us to make the required changes. It’s important to remember that if you delete or limit the use of your Personal Information, the Services may not function properly.

If you have any questions about your Personal Information or this policy, please contact:

CEO Steve Kline at sales@closertowholesale.com or via phone at 269-496-7931

 

 

 

 

 

 

 

 

 


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