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Returns

Returns

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How do I return my item?

We will except unused returns within 14 days. Buyers must contact us upon receipt of their item/items asking for a return authorization. Our phone number is 269-496-7931, or you can email us at sales@closertowholesale.com. Items must be exact condition (including packaging) and completely unused for credit of purchase price. Buyers are responsible for return shipping charges. All returned items are subject to a 20 percent restocking fee, sorry no exceptions. Please include a copy of your purchase so we can process your credit in a timely manner. Here is our address to send to. Returns are processed within 1 business day 24 hours of a returned item/items.
 
Returns Department-Closertowholesale
210 Mendon Parkway
Mendon, MI. 49072

Product Warranties & Return Policy

All of our lighting products come with a 6 month no hassel warranty from the date of purchase. Warranties are included with your order. Toolboxes are warranted for Manufacturer defects and hardware issues only. If an item is damaged in shipping contact us upon receipt of item so we can start claims with the shipping company. 
 
Your item may have to be returned to either Closertowholesale or the Manufacturer for warranty issues. We will let you know when you call in for your authorization number. 
 
New items being returned for reasons other then warranty issues will be inspected for consideration of a refund of your purchase price minus our restocking fee. Parts must be returned unused, never installed and in it's original packaging. If you have any questions about our return policies or warranty please contact us first before you purchase. Our number is 269-496-7931, or email us at sales@closertowholesale.com. 
 
 
 
 
 
 

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